Refund & Return Policy

 Refund & Return Policy

*Last Updated:* August 2026

At *Navriko*, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Please read our Refund & Return Policy carefully before requesting a return or refund.

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# Returns

We accept returns within *30 days* of the delivery date.

To be eligible for a return, the item must:

* Be unused and in its original condition.
* Be returned in the original packaging.
* Include all accessories, manuals, and original contents.
* Be accompanied by proof of purchase or order confirmation.

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# Non-Returnable Items

The following items cannot be returned:

* Personal care and hygiene products that have been opened or used.
* Beauty products that have been opened.
* Customized or personalized products.
* Gift cards.
* Clearance or final sale items.
* Perishable goods.

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# Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within *7 days* of delivery.

Please include:

* Your order number
* A description of the issue
* Clear photos of the product and packaging

We'll review your request and provide an appropriate solution as quickly as possible.

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# Refunds

Once your returned item is received and inspected, we'll notify you of the status of your refund.

If approved, your refund will be issued to your original payment method.

Please allow *5–10 business days* for the refund to appear in your account, depending on your payment provider.

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# Order Cancellation

Orders may be canceled before they are processed or shipped.

Once an order has been shipped, it can no longer be canceled and must follow our return process.

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# Shipping Costs

Original shipping charges are *non-refundable*, unless the return is due to:

* A damaged item
* A defective product
* An incorrect item sent by Navriko

Customers are responsible for return shipping costs unless otherwise stated.

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# Lost Packages

If your package is lost in transit, please contact us.

We'll work with the shipping carrier to investigate the issue and provide a suitable resolution.

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# Exchanges

We currently do *not* offer direct exchanges.

If you would like a different item, please return the original product (if eligible) and place a new order.

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# Fraud Prevention

To protect our customers, Navriko reserves the right to refuse refund requests that appear fraudulent, abusive, or inconsistent with this policy.

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# Contact Us

If you have any questions regarding returns or refunds, please contact us.

Email: navriko51@.com

We aim to respond within *24–48 business hours*.

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## Thank You

Thank you for shopping with *Navriko*.

We appreciate your trust and are committed to providing quality products and excellent customer service.

*Live Better. Shop Smarter